Shipping & Returns

Shipping Information

We attempt to promptly ship products ordered. Generally, orders placed Monday-Friday before 12 PM EST will process that day, excluding holidays, and will ship within 1-2 days. All orders are shipped from our warehouse in Ohio. If you have questions about typical shipping times to your address, please email orders@popztopz.com for more information.

Overnight orders are shipped Monday-Friday before 4pm each day.   

You will receive a shipping notification with a tracking number once your order has shipped. Please allow 5-7 business days to receive standard shipments. If you have not received your goods after 10 business days, please contact orders@popztopz.com.

Shipping Costs and Options – Continental United States

Standard (Ground) — $12.25 flat rate
2nd Day — $21 flat rate
Overnight – $34 flat rate

Easy Returns & Exchanges

All merchandise is 100% guaranteed. If your selection does not meet your expectations, simply return it within 15 days of receipt to exchange it or to receive a credit or refund for your purchase. Please send returns and exchanges in original packaging to:

Popz Topz Returns
123 Villa Road, Springfield, OH  45503 

In the event of a problem, you may call Customer Service at (937) 361-3110 or contact us at:  orders@popztopz.com. NO REFUND or EXCHANGE for hats damaged or sent outside of plastic slip.