Shipping & Returns
We attempt to promptly ship products ordered. Generally, orders placed Monday-Friday before 12 PM EST will process that day, excluding holidays, and will ship within 1-2 days. All orders are shipped from our warehouse in Ohio. If you have questions about typical shipping times to your address, please email firstname.lastname@example.org for more information.
Overnight orders are shipped Monday-Friday before 4pm each day.
You will receive a shipping notification with a tracking number once your order has shipped. Please allow 5-7 business days to receive standard shipments. If you have not received your goods after 10 business days, please contact email@example.com.
Shipping Costs and Options – Continental United States
Standard (Ground) — $12.25 flat rate
2nd Day — $21 flat rate
Overnight – $34 flat rate
Easy Returns & Exchanges
All merchandise is 100% guaranteed. If your selection does not meet your expectations, simply return it within 15 days of receipt to exchange it or to receive a credit or refund for your purchase. Please send returns and exchanges in original packaging to:
Popz Topz Returns
123 Villa Road, Springfield, OH 45503
In the event of a problem, you may call Customer Service at (937) 361-3110 or contact us at: firstname.lastname@example.org. NO REFUND or EXCHANGE for hats damaged or sent outside of plastic slip.